cbaji 4 Privacy Policy

This policy is effective from January 2025

1 Introduction and Applicability

cbaji 4 places the highest importance on the privacy of its members. This Privacy Policy ("Policy") describes what information cbaji 4 collects about you while you use the platform, how that information is used, and how we keep it secure.

This policy applies to all users of cbaji 4's website, mobile application and related services. By using our services, you are considered to have agreed to the terms of this policy. To learn about the full terms of our services, please read our Terms and Conditions.

This policy has been drawn up in accordance with applicable data protection laws and regulations of Bangladesh. If you have any questions on any matter, please contact us directly.

2 Information We Collect

cbaji 4 may collect the following types of information:

2.1 Identity Information

Full name, date of birth and national identity card number (for identity verification)
Mobile number and email address
Username and password (stored in encrypted form)
Bank account or mobile banking details (bKash, Nagad, Rocket, etc. — for transaction processing only)

2.2 Usage Information

Game play history, bet amounts and results
Deposit and withdrawal transaction history
Account login and logout times
Session duration and activity on the platform

2.3 Technical Information

IP address and device type
Browser type and operating system
Information obtained from cookies and similar tracking technologies
Geographic location (at country and city level)

3 How We Collect Information

cbaji 4 collects information in the following ways:

3.1 Directly from the Member

Information you provide yourself during registration, the account verification process, payment processing and when contacting customer support is collected.

3.2 Automatically

When you browse our platform or play games, technical information is collected automatically through server logs, cookies and web beacon technologies.

3.3 Through Third Parties

Relevant information may be collected from identity verification service providers, payment processors and fraud prevention services. These third parties are governed by their own privacy policies.

4 Purpose of Using Information

cbaji 4 uses the information collected for the following purposes:

Account Management: For registration, login, password recovery and account security.
Identity Verification: For mandatory identity verification in sensitive areas such as birthday rewards and withdrawals.
Payment Processing: To ensure secure transactions for deposits and withdrawals.
Customer Support: To verify your account details when providing 24/7 live chat and email assistance.
Responsible Gaming: To detect patterns of excessive gambling and alert members in a timely manner.
Fraud Prevention: To detect suspicious transactions and the use of multiple accounts.
Platform Improvement: To analyse user experience and improve service quality.
Promotional Communications: To send notifications about bonuses and offers (with your consent only).

cbaji 4 never sells, rents or transfers your information to third parties for advertising purposes without your permission.

5 Data Storage and Security

cbaji 4 has implemented industry-standard technical and organisational measures to protect your personal information. Our platform is fully secured by SSL encryption, which encrypts all information exchanged between your browser and our servers.

5.1 Technical Security Measures

SSL/TLS encryption — for all data transfers
Password hashing — passwords are never stored in plain text
Firewall and intrusion detection system
Regular security audits and penetration testing
Two-factor verification (OTP) — for sensitive operations

5.2 Data Retention Period

cbaji 4 retains your information for as long as your account remains active and it is necessary to provide services. Even after an account is closed, certain information required to meet legal obligations may be retained for a defined period.

5.3 In the Event of a Data Breach

If a data security breach occurs and it affects your information, cbaji 4 will notify you in a timely manner and take the necessary remedial steps.

6 Sharing Information with Third Parties

cbaji 4 may share information with specific third parties in limited circumstances and under strict conditions:

6.1 Payment Service Providers

Information required to process bKash, Nagad, Rocket and bank transfer transactions is shared with the relevant payment service provider. This information is used solely to complete the specific transaction.

6.2 Identity Verification Services

The minimum necessary information is shared with authorised verification agencies to verify the identity and age of new members (to confirm 21+).

6.3 Technology and Analytics Services

Anonymised and aggregated data may be shared with approved technology partners who assist in analysing and improving platform performance.

6.4 Legal Obligations

Necessary information may be provided to relevant authorities to meet the requirements of Bangladesh's laws and regulations, to comply with court orders, or to assist in fraud or criminal investigations.

Except as stated above, cbaji 4 does not share your personal information with third parties for any commercial purpose.

7 Cookies and Tracking Technologies

cbaji 4's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of the site.

7.1 Essential Cookies

These cookies are essential for the core functionality of the platform — maintaining login status, ensuring security and storing your preferences. They cannot be disabled.

7.2 Functionality Cookies

These cookies are used to remember your language, time zone and display preferences. You can disable them, but doing so may reduce some features.

7.3 Analytics Cookies

These collect anonymous usage data to understand how the platform is being used. We use this information to improve service quality and usability.

7.4 Cookie Controls

Cookies can be managed from your browser settings. Most modern browsers have the option to delete or block cookies. However, blocking all cookies may prevent essential functions such as login and payment from working.

8 Your Rights and Choices

As a cbaji 4 member, you have the following rights regarding your personal information:

8.1 Right to Access Information

You have the right to know what information we hold about you and to request a copy of that information.

8.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you can request that it be corrected. In most cases you can update your information yourself from account settings.

8.3 Right to Delete Information

In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained for a defined period due to legal obligations.

8.4 Right to Opt Out of Promotional Communications

If you do not wish to receive notifications about bonuses and offers, you can change this preference at any time from account settings or by contacting our customer support.

In accordance with the Responsible Gaming Guidelines, you can also request restrictions on excessive gaming at any time.

9 Privacy of Minors

cbaji 4 strictly refrains from providing services to persons under 21 years of age. Our platform is for adults aged 21+ only.

Age is verified at the time of registration and, where necessary, identity is confirmed via national identity card or passport. If a minor's account is identified, it is closed immediately and the account's information is deleted in accordance with applicable law.

If you believe a minor is using our platform, please notify our customer support immediately.

10 Policy Changes

cbaji 4 may update this privacy policy from time to time as needed. If significant changes are made to the policy, we will notify you in the following ways:

By updating the "Last Updated" date at the top of this page
By sending a notification to your registered email or mobile
By displaying a notice on the platform at your next login

If you continue to use the platform after the updated policy is published, you will be considered to have given your consent to the new policy. The latest policy will always be available on this page.

For more details about our overall terms of service and rules, visit cbaji 4's About Us page.

11 Contact

If you have any questions, concerns or information-related requests about this privacy policy, please contact us:

Live Chat: Speak directly with our support team 24/7
Email: [email protected]
Language: Support is available in both Bengali and English

We review your request carefully and try to respond as quickly as possible. For general questions, you can also visit our FAQ section — many questions are already answered there.

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